This is the privacy notice of Coda Plastics Ltd. This document will explain how our organisation uses the personal data we collect from you when you use our website, coda-plastics.co.uk and how you can limit our use of it.
Coda Plastics Ltd collects information by various methods including information actively provided by its lead providers, its customers, and information arising from customer surveys and general feedback.
The types of personal information we collect include name, contact information, identification information and credit information. Credit card information where required is used for billing purposes only. We may record calls to or from our sales/customer service representative for purposes of accuracy, performance reviews, training, and general quality assurance.
We also gather information that does not directly identify you, e.g. how you might browse our website. This information includes your IP address through the placement of cookies; and location data, which might be gained through your IP address or GPS data.
Please note that not all cookies are either personally identifiable information or even unique identifiers; but some can be.
You directly provide Coda Plastics Ltd with most of the data we collect. We collect data and process data when you:
This information is used to aid in the provision of our products and services, including customer service, account billing, collections, and the marketing of our services.
Coda Plastics Ltd collects your data so that we can:
When Coda Plastics Ltd processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
If you have signed up to receive marketing emails, you may always opt out at a later date. All of our marketing emails contain a link to update your details, edit your preferences and unsubscribe.
Coda Plastics Ltd securely stores your data at 23 Folgate Road, North Walsham, NR28 0AJ. Personnel information is stored in a combination of paper and electronic files. They are protected by security measures appropriate to the nature of the information.
Coda Plastics Ltd will keep your contact information for up to 7 years. Once this time period has expired, we will delete data held digitally or shred physical documents.
If you sign up to our newsletter, we will keep your details for as long as you remain a subscriber. If you unsubscribe then we will delete your details after 3 months.
If you sign up to our mailing list then your email address and any associated contact preferences will be stored by our email campaign provider: Mailchimp.com. Mailchimp stores data on servers located in the United States. Our contract with Mailchimp requires them to provide the same safeguards and data protection rights for our users as they would have if the data was stored in the UK. More details about Mailchimp's security safeguards and GDPR compliance can be found here:
Coda Plastics Ltd does not share personal information with any third parties except as disclosed in this policy. Coda Plastics Ltd may provide personal information to Coda Plastics Ltd subcontractors and professional advisers (which will be bound by privacy obligations) to assist Coda Plastics Ltd users disclosed herein.
Staff within Coda Plastics Ltd whose duties require it will have access to the data collected through our website.
We use carefully selected web agencies to develop our websites. These agencies have access to the servers which hold the data in order to be able to maintain them - this also gives them access to the data. Our contracts with these agencies ensure that they treat all of our users' data in strictest confidence.
Coda Plastics Ltd would like to make sure you are fully aware of your data protection rights.
Full details of your rights are available in the text of the GDPR. Under European law, every user is entitled to the following:
If you would like to exercise any of these rights, please contact us at our email: email@example.com
Please provide details in your email of what actions you would like us to take. For most requests we will need to verify your identity so that we don't give out information to the wrong person, so please provide a contact phone number where we can contact you, or other details that might help us validate your request.
For further information, visit allaboutcookies.org.
Email us at: firstname.lastname@example.org
Write to us at: Coda Plastics, Folgate Road, North Walsham, NR28 0AJ