Customer Service and Communications Update

Posted on 09/04/2020 Company News

As we are making essential packaging for food, medical and frontline sanitizers and cleaners we are doing everything we can to remain fully operational. We are observing all social distancing measures for our production staff, with enhanced hygiene practices in place at our facilities and all non-production staff are working from home where possible.

Due to the majority of our staff working from home or self isolating, there will be significant times during the day when our telephone system is unmanned.  The automated system will kick in and you will need to select ‘sales’ from the options, and your call will be forwarded through to our sales teams’ home offices. 

If you know which department or member of staff you require, the fastest way to get a response will be to use email, unless your contact has already given you their mobile numbers. Some staff are using personal mobiles at home so we will not publish their numbers. 

Key Contact Details

For more information on our response to the Covid-19 situation and how production is affected, please see our previous statement, posted 24/03/2020 

  • Published 09/04/2020
  • Last Updated 09/04/2020

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© Coda Plastics is a trading name of Coda Plastics Limited, Registered in England & Wales Company No. 01116956, Registered office address: Folgate Road, North Walsham, Norfolk, NR28 0AJ